The railway line from Birmingham New Street to Lichfield Trent Valley will remain closed on Tuesday 16 May due to an unexploded World War 2 bomb.
London Midland is advising passengers to use alternative transport to complete their journeys. London Midland rail tickets are being accepted on local National Express West Midlands bus routes.
CrossCountry is accepting London Midland tickets between Nuneaton and Birmingham New Street and Tamworth and Birmingham New Street in both directions until further notice.
London Midland is reminding passengers that, regardless of the cause, any journey delayed by thirty minutes or more qualifies for compensation. Information on how to make a claim can be found in leaflets at stations or by visiting www.londonmidland.com/delayrepay.
For the latest travel information go to https://www.londonmidland.com/travel-information/live-information/service-disruption?uq=636304564069804002#INC1321060506
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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west. Over 70 million passenger journeys a year are made using on the network and London Midland manages 150 stations and operates 1,300 services a day.
London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, GTR (which includes Gatwick Express services), Southeastern and London Midland. Further information on Govia is available at www.govia.info
London Midland has won a range of awards, including Best Local Transport Integration, five Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, three IOIC awards for internal communication and three Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work. In 2017 London Midland was named as Britain's most improved train company by the Institute of Rail Operators and the UK's most improved organisation for customer service in the UKCSI survey.
In 2017 London Midland was awarded the Investors in People (IiP) Gold Award and been awarded the 5 Star award by the European Foundation for Quality Management (EFQM) in 2014.