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Train Services to Resume from London Euston

Press Release   •   Dec 03, 2017 12:30 GMT

London Midland trains can run to and from London Euston again

London Midland services to and from Euston will resume shortly before 13:00 today, following the completion of emergency engineering work by Network Rail.

The work was required following damage to the overhead wires that occurred on Friday afternoon.

London Midland tickets for travel today will be accepted on any train either today or tomorrow and anyone choosing not to travel will be able to apply for a refund.

Steve Helfet, Head of West Coast Services at London Midland, said: "Thank you to our customers for their patience and understanding - and particularly for listening to the advice 'not to travel' during the emergency engineering work this morning. This is not a message we give lightly and we're very grateful that our customers worked with us. 

"We are sorry for all disruption caused to people's travel following Friday's incident."

ENDS

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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west.  Over 70 million passenger journeys a year are made using on the network and London Midland manages  150 stations and operates  1,300 services a day.

London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, GTR (which includes Gatwick Express services), Southeastern and London Midland.  Further information on Govia is available at www.govia.info

London Midland has won a range of awards, including Best Local Transport Integration, five Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, three IOIC awards for internal communication and five Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work. In 2017 London Midland was named as Britain's most improved train company by the Institute of Rail Operators and the UK's most improved organisation for customer service in the UKCSI survey.

In 2017 London Midland was also awarded the Investors in People (IiP) Gold Award and the 5 Star award by the European Foundation for Quality Management (EFQM) in 2014. Achievements for working with communities recognised with an International Corporate Social Responsibility (CSR) award (2017), an HR Excellence award for Best CSR Strategy (2017) and five national Community Rail awards (2017).

For more information about London Midland please visit the London Midland website or the newsroom website.

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