London Midland has today launched a new, super-fast and free national rail planning app for both IOS and Android platforms.
Customers who download the app will benefit from having their very own highly intelligent, and easy-to-use, personal travel assistant in their pocket. In just a few seconds it allows you to plan journeys and check live train-running information.
Richard Brooks, London Midland’s commercial director said " Our brand new app is both intelligent and user friendly. And, for the first time we time we are able to cater for the ever-increasing number of Android users that want information at their fingertips".
The simplistic design of the app – tested by our customers every step of the way – makes it even easier to:
check train times for services across the whole of the UK;
access live information and at times of disruption, quickly check alternative routes;
buy tickets and pay for car parking on the go; and
keep up-to-date with the award-winning @LondonMidland Twitter feed without leaving the app.
Independent research conducted by the rail consumer watchdog Passenger Focus, found that apps such as these were exactly what customers wanted. Chief Executive Anthony Smith said, “These apps should be free and provide passengers with the latest travel information, allowing them to make informed choices”.
The versatile design of the new app allows customers to truly make it their own, from nicknaming stations and adding icons to saving the journeys that matter to them most.
Both apps are available to download now from the App Store and Google Play.
Notes to Editors:
1. For a more detailed list of features go to www.londonmidland.com/app
2. The app has been developed in partnership with London Midland’s parent company Go-Ahead, and its sister train companies Southern and Southeastern
3. The app was developed by award-winning mobile specialists, The App Business.
4. The app is powered by data from National Rail Enquiries, London Midland and Transport for London
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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west. Over 60 million passenger journeys a year are made using on the network and London Midland manage 148 stations and operate
over 1,300 services a day.
London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia
is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, Southern (which includes Gatwick Express services), Southeastern and London Midland. Further information on Govia is available at www.govia.info
London Midland has won a range of awards, including Best Local Transport Integration, four Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, two IOIC award for internal communication and three Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work.
In 2013 London Midland was awarded the Investors in People (IiP) Silver Award and been awarded the 5 Star award by the European Foundation for Quality Management (EFQM) in 2012.