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​London Midland welcomes back Liverpool Lime Street

Press Release   •   Oct 19, 2017 12:30 BST

London Midland services return to Liverpool Lime St on Monday

London Midland services between Birmingham and Liverpool Lime Street will resume on Monday, 23 October, following a period of improvement works.

During the works passengers have had to change at Liverpool South Parkway and travel in and out of the city using Merseyrail services.

The improvements, which have been ongoing at Liverpool Lime Street since 30 September, have involved signalling work as well as the construction of a new platform and the extension of an existing one. The works have been undertaken with the aim of increasing capacity at the station, allowing for better performance and improved connections to other rail services.

Steve Fisher, head of regional services at London Midland, commented: "These improvement works at Liverpool Lime Street have been carried out to meet the rapidly growing demand for rail services to and from the city now and in the future. We would like to thank customers for bearing with us while these essential improvements were carried out. "

Notes to editors

Improvement works at Liverpool Lime Street will continue over the Christmas period and throughout 2018. On 27 December 2017 train services from Birmingham and Crewe will terminate at Liverpool South Parkway, with similar alternative travel arrangements in place to and from Liverpool city centre. There will be further works affecting Liverpool Lime Street in 2018. For more information on the project see www.networkrail.co.uk/lcr .

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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west.  Over 70 million passenger journeys a year are made using on the network and London Midland manages  150 stations and operates  1,300 services a day.

London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, GTR (which includes Gatwick Express services), Southeastern and London Midland.  Further information on Govia is available at www.govia.info

London Midland has won a range of awards, including Best Local Transport Integration, five Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, three IOIC awards for internal communication and five Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work. In 2017 London Midland was named as Britain's most improved train company by the Institute of Rail Operators and the UK's most improved organisation for customer service in the UKCSI survey.

In 2017 London Midland was also awarded the Investors in People (IiP) Gold Award and the 5 Star award by the European Foundation for Quality Management (EFQM) in 2014. Achievements for working with communities recognised with an International Corporate Social Responsibility (CSR) award (2017), an HR Excellence award for Best CSR Strategy (2017) and five national Community Rail awards (2017).

For more information about London Midland please visit the London Midland website or the newsroom website.

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