London Midland is investing over £380,000 across its network to improve facilities for passengers who choose to cycle to the station.
The new cycle hubs are part of an innovative programme of works which will see 304 new cycle parking spaces provided at four major commuter stations; Bletchley, Northampton, Watford and Walsall. Cyclists will also have access to pumps and puncture repair equipment, allowing them to undertake simple maintenance on the go.
The aim of the scheme is to make travel simpler for passengers looking to leave the car at home and cycle to and from the station.
Alongside the new cycle parking spaces and repair hubs, the project includes the installation of high-tech monitoring systems to provide real-time data to cyclists about space availability. This has been coupled with increased security and anti-theft measures, including improved CCTV and smart lighting systems.
Promoting cycling as a healthy and environmentally-friendly alternative to driving has been a recent focus for London Midland. The train operating company recently sponsored and entered a team into the inaugural Vélo Birmingham cycling event, whilst encouraging people to travel to and from their station by bike whenever possible. The Vélo partnership has been short-listed for a national Cycle-Rail award.
Richard Brooks, commercial director at London Midland, said: “Our aim is to provide simply better journeys for all of our passengers and investing in cycling infrastructure across our network is part of that.
“Cycling has become increasingly popular across the country and we wanted to make sure that the facilities were in place to allow people to leave their bikes at the station in a safe and secure environment.”
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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west. Over 70 million passenger journeys a year are made using on the network and London Midland manages 150 stations and operates 1,300 services a day.
London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, GTR (which includes Gatwick Express services), Southeastern and London Midland. Further information on Govia is available at www.govia.info
London Midland has won a range of awards, including Best Local Transport Integration, five Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, three IOIC awards for internal communication and five Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work. In 2017 London Midland was named as Britain's most improved train company by the Institute of Rail Operators and the UK's most improved organisation for customer service in the UKCSI survey.
In 2017 London Midland was also awarded the Investors in People (IiP) Gold Award and the 5 Star award by the European Foundation for Quality Management (EFQM) in 2014. Achievements for working with communities recognised with an International Corporate Social Responsibility (CSR) award (2017), an HR Excellence award for Best CSR Strategy (2017) and five national Community Rail awards (2017).