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​Fantastic five wins for London Midland at Community Rail Awards

Press Release   •   Oct 09, 2017 11:36 BST

Winners of the 'Involving Diverse Groups' category - London Midland, Sandwell College and Smethwick Rolfe Street adopters for the Smethwick Rolfe Street regeneration.

London Midland’s dedication to getting closer to local communities was recognised last week with a clutch of wins at the Community Rail Awards 2017.

In total, London Midland and its community rail partners, walked away with five awards. First prize in the ‘Involving Diverse Groups’ category celebrated the work of Sandwell College construction students and the new station adoption group formed through the Abrahamic Foundation in helping to regenerate Smethwick Rolfe Street station.

This win was followed by four more awards for London Midland projects, including third place in the ‘Community Art Schemes – Permanent’ category for the ‘Love Thy Neighbour’ mural at Smethwick Rolfe Street, second place for the Stone station artwork project in the ‘Community Art Schemes – Renewable & Smaller’ group and third place for Wellington station walkers’ information board in ‘Small Projects – Under £500’. Second prize went to the Abbey Line Community Rail Partnership for its work with Oaklands College, promoting the line through marketing activity.

The ceremony was held at the Roundhouse in Derby and the London Midland team were joined by members of the project teams including Art Alert from Nuneaton, representatives from Sandwell College and Oaklands College.

Over the course of 2017, London Midland worked with many community groups and individuals on community rail projects and through its Adopt a Station scheme. As a result of the hard work of all the volunteers, there are now 30 new station adoption projects live, with many more in the pipeline.

Faye Lambert, head of community rail at London Midland, said: “Winning these awards is the result of lots of hard work that has gone on over the past year. The projects have involved people of all ages, faiths and cultures who have embraced the opportunity to be part of making their local railway better for everyone. Even though each project is individual in its own way, they all have the same goal at their heart: helping people to take pride in their local area.

“All of our adopters and community partners are incredibly passionate about what they do and it is this enthusiasm that makes community rail work so well; it’s wonderful to see their work recognised at the awards amongst such stiff competition. Everyone should be incredibly proud of their efforts.”

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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west.  Over 70 million passenger journeys a year are made using on the network and London Midland manages  150 stations and operates  1,300 services a day.

London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, GTR (which includes Gatwick Express services), Southeastern and London Midland.  Further information on Govia is available at

London Midland has won a range of awards, including Best Local Transport Integration, five Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, three IOIC awards for internal communication and three Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work. In 2017 London Midland was named as Britain's most improved train company by the Institute of Rail Operators and the UK's most improved  organisation for customer service in the UKCSI survey.

In 2017 London Midland was awarded the Investors in People (IiP) Gold Award and been awarded the 5 Star award by the European Foundation for Quality Management (EFQM) in 2014.

For more information about London Midland please visit the London Midland website or the newsroom website.

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