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Charity focus for London Midland

Press Release   •   Sep 07, 2017 17:20 BST

Diane Edge-Robinson, head of procurement at London Midland, John Cooper, Christian Aid regional coordinator for Warwickshire, Tom Joyner, passenger services director at London Midland and Andrew Hall, Rail Chaplains

Train operating company London Midland has made a contribution to Christian Aid, after securing a donation for new equipment for the industry Rail Chaplains, based in Rugby.

Earlier this year the train company managed to source new sets of high-vis for the charity, which offers friendship and a listening ear to travellers and workers on the rail network. Whilst the new equipment was donated by ARCO, London Midland felt that it still wanted to do its bit for charity.

The total cost of the high-vis, £644.75, was donated to Christian Aid, a charity that works around the world, helping to end poverty.

Integral to securing the donation were Tom Joyner, London Midland’s Director of Passenger Services and Diane Edge-Robinson, Head of Procurement at the train operating company. Tom and Diane jointly presented the cheque to Walter Goodman, Rugby and district group organiser at Christian Aid, yesterday at Rugby station.

Speaking about the donation, Tom Joyner said: “Christian Aid is an extremely worthy charity and we’re pleased that we have been able to secure a significant donation. It does fantastic work around the world and is a cause that is very close to many of the team here at London Midland.”

“Although operating on a global scale, Christian Aid’s goals of helping communities are aligned with our own. We aim to put the welfare and wellbeing of our passengers first and working with charities such as the Rail Chaplains and Christian Aid means we can try to make a difference for everyone that uses our rail network.”

John Cooper, Christian Aid regional coordinator for Warwickshire, said: “This very welcome support for Christian Aid from London Midland is invaluable as it gives real hope to those living in extreme poverty that together we are travelling alongside them, helping to lessen their load. We are very grateful that London Midland, when they undertook to replace the safety clothing for their team of chaplains, sought to help those in extreme need seeking a more secure future”.

Diane Edge-Robinson, who worships at St Mary’s Wistaston, Crewe, said: “After securing the donation for new equipment free of charge, we didn’t want to leave it there. London Midland’s dedication to supporting charitable causes made it possible to pass on the cost in the form of a donation to Christian Aid, an organisation that does inspiring work across the world.”


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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west.  Over 70 million passenger journeys a year are made using on the network and London Midland manages  150 stations and operates  1,300 services a day.

London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, GTR (which includes Gatwick Express services), Southeastern and London Midland.  Further information on Govia is available at

London Midland has won a range of awards, including Best Local Transport Integration, five Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, three IOIC awards for internal communication and three Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work. In 2017 London Midland was named as Britain's most improved train company by the Institute of Rail Operators and the UK's most improved  organisation for customer service in the UKCSI survey.

In 2017 London Midland was awarded the Investors in People (IiP) Gold Award and been awarded the 5 Star award by the European Foundation for Quality Management (EFQM) in 2014.

For more information about London Midland please visit the London Midland website or the newsroom website.

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