Passengers are being advised to allow more time when using Telford Central station from next week. On Monday (13 November) work begins on the railway section of the Telford Footbridge Project. When completed, the Department for Transport funded scheme will also include lifts to both platforms.
The new bridge is a complex engineering project that will span two dual carriageways and a live railway line and will provide a new link between Telford Central station and Telford Town Centre.
London Midland’s head of Regional Services, Steve Fisher, said “The key message is to allow more time to get around the station while the works take place. You may find your normal route to the platform will change from Monday. This investment in the station with improved accessibility is much welcomed. Over a million passengers use Telford Central station each year and demand is growing at around 6%.”
Councillor Angela McClements, Telford & Wrekin Council’s cabinet member for Transport, said:
“The new bridge will improve access to the town centre, particularly for disabled users, parents with pushchairs and cyclists We hope everyone will bear with us while we build this new link and improve access for everyone to Telford town centre.”
More information can be found at www.telford.gov.uk/telfordfootbridge
A flythrough animation of the new Telford Footbridge can be viewed on YouTube at https://www.youtube.com/watch?time_continue=2&v=H2x76sjvVtU
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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west. Over 70 million passenger journeys a year are made using on the network and London Midland manages 150 stations and operates 1,300 services a day.
London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, GTR (which includes Gatwick Express services), Southeastern and London Midland. Further information on Govia is available at www.govia.info
London Midland has won a range of awards, including Best Local Transport Integration, five Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, three IOIC awards for internal communication and five Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work. In 2017 London Midland was named as Britain's most improved train company by the Institute of Rail Operators and the UK's most improved organisation for customer service in the UKCSI survey.
In 2017 London Midland was also awarded the Investors in People (IiP) Gold Award and the 5 Star award by the European Foundation for Quality Management (EFQM) in 2014. Achievements for working with communities recognised with an International Corporate Social Responsibility (CSR) award (2017), an HR Excellence award for Best CSR Strategy (2017) and five national Community Rail awards (2017).