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London Midland Business April 2017

Document   •   Apr 18, 2017 15:42 BST

In this edition • We are named Britain’s most improved organisation for customer service • We look back on 12 months of Direct Award achievements • Labs by London Midland launches a new era in improving rail journeys • We team up with the Albion Foundation • We shed light on the work of the Railway Mission • We tell you about coping with Doris day and the Lime St landslide And much more
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